1. Members of the public can come to the ministry to lodge a complaint personally, by filling in a complaints form

2. Can call the Department of Organisational Development on this number: (+266) 22325098 to lodge a complaint telephonically.

3. Can fill in a complaints form provided on the internet.

• Feedback

Feedback on progress will be given within one to two working days, telephonically or electronically from the time the complaint was laid.